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Troubleshooting
8 - 2 Basic Hints and Tips
8
Basic Hints and Tips
Many of the following may seem obvious but they are often the solution to a problem when your computer ap-
pears not to be working.
• Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip,
make sure it is actually working. Check the LED Power & Communication Indicators (see “Buttons &
LED Indicators” on page 1 - 8) to see the computer’s power status.
• Connections - Check all the cables to make sure that there are no loose connections anywhere.
• Power Savings - Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config-
ured in your Power Options, or power button, to wake-up the system.
• Brightness - Check the brightness of the screen by pressing the brightness buttons to adjust the brightness.
• Display Choice - Make sure the system is not set to “external only” display if an external display is
attached.
• Boot Drive - Make sure there are no optical media and/or USB storage devices in any connected drive
when you start up your machine (this is a common cause of the message “Invalid system disk - Replace the
disk, and then press any key” / “Remove disks or other media. Press any key to restart”).
- V12.1.00 1
- Trademarks 3
- R&TTE Directive 4
- CE Marking 5
- FCC Statement 6
- IMPORTANT SAFETY INSTRUCTIONS 8
- Power Safety 10
- Polymer Battery Precautions 11
- Battery Precautions 12
- Cleaning 13
- Servicing 13
- Ergonomics 14
- Lighting 15
- LCD Screen Care 15
- Wall Mounting Information 16
- Contents 17
- Features & Components 18
- Power Management 19
- Drivers & Utilities 20
- Chapter 1: Quick Start Guide 27
- Advanced Users 28
- Warning Boxes 28
- Not Included 29
- System Startup 30
- System Map: Front View 31
- Tilting the LCD Screen 32
- Tilting the LCD Screen 1 - 7 33
- Quick Start Guide 33
- Buttons & LED Indicators 34
- System Map: Left View 36
- HDMI-In Port 37
- 1 - 12 HDMI-In Port 38
- System Map: Right View 39
- System Map: Rear View 40
- Video Features 44
- Video Features 1 - 19 45
- Power Options 46
- Hard Disk Drive 48
- Optical (CD/DVD) Device 49
- Handling CDs or DVDs 50
- DVD Regional Codes 51
- Multi-in-1 Card Reader 52
- ExpressCard Slot 53
- Audio Features 54
- Setup for Audio Recording 55
- Chapter 3: Power Management 57
- The Power Sources 58
- Turning On the Computer 59
- Power Plans 60
- Power Plans3-5 61
- Figure 3 - 2 61
- Power-Saving States 62
- Hibernate 63
- Shut down 63
- Configuring the Power Buttons 64
- Resuming Operation 65
- Energy Star Power Saving 66
- Battery Information 67
- Conserving Battery Power 68
- Battery Life 69
- 3 - 14 Battery Information 70
- Battery FAQ 71
- 3 - 16 Battery Information 72
- Figure 3 - 9 72
- Battery Information 3 - 17 73
- Figure 3 - 10 73
- 3 - 18 Battery Information 74
- What to Install 75
- Driver Installation 76
- Driver Installation 4 - 3 77
- 4 - 4 Driver Installation 78
- User Account Control 79
- Windows Security Message 79
- New Hardware Found 79
- Driver Installation Procedure 80
- MEI Driver 81
- Windows Experience Index 82
- Optional Drivers 83
- Chapter 5: BIOS Utilities 85
- The Setup Utility 86
- Failing the POST 87
- Setup Screens 88
- Main Menu 89
- 5-6Main Menu 90
- SATA Port # (Main Menu) 90
- Advanced Menu 91
- SATA Mode 92
- Selection 92
- Security Menu 94
- Security Menu 5 - 11 95
- 5 - 12 Security Menu 96
- Secure Boot (Advanced Menu) 96
- Configuration (Security Menu) 96
- Boot Menu 97
- Exit Menu 99
- BIOS Utilities 100
- Overview 101
- When Not to Upgrade 102
- Removing the Battery 103
- Upgrading The Computer 104
- 6 - 4 Removing the Battery 104
- Figure 6 - 2 104
- Inserting the Battery 105
- Figure 6 - 4 106
- Figure 6 - 5 107
- Figure 6 - 6 107
- Inserting the Rear Cover 108
- HDD System 109
- Figure 6 - 8 110
- Figure 6 - 9 111
- Figure 6 - 10 112
- Figure 6 - 11 113
- Figure 6 - 12 114
- Figure 6 - 13 115
- Figure 6 - 14 116
- Figure 6 - 15 117
- Figure 6 - 16 118
- Figure 6 - 17 119
- Figure 6 - 18 120
- Upgrading the Processor 121
- PC Camera Module 124
- PC Camera Driver Installation 125
- PC Camera Audio Setup 126
- Modules & Options 127
- PC Camera Module 7 - 5 127
- Figure 7 - 1 127
- 7 - 6 PC Camera Module 128
- PC Camera Module 7 - 7 129
- 7 - 8 PC Camera Module 130
- Figure 7 - 2 130
- PC Camera Module 7 - 9 131
- Wireless LAN Module 132
- Typical Installation: 135
- Wireless LAN Module 7 - 15 137
- Figure 7 - 3 137
- 7 - 16 Wireless LAN Module 138
- Figure 7 - 4 138
- Wireless LAN Module 7 - 17 139
- Figure 7 - 5 139
- ® PROSet Wireless 141
- 7 - 20 Wireless LAN Module 142
- Figure 7 - 8 142
- My WiFi Configuration 143
- 7 - 22 Wireless LAN Module 144
- Figure 7 - 9 144
- Wireless LAN Module 7 - 23 145
- Figure 7 - 10 145
- 7 - 24 Wireless LAN Module 146
- Figure 7 - 11 146
- Wireless LAN Module 7 - 25 147
- Figure 7 - 12 147
- 7 - 26 Wireless LAN Module 148
- Figure 7 - 13 148
- Wireless LAN Module 7 - 27 149
- 7 - 28 Wireless LAN Module 150
- Figure 7 - 14 150
- Wireless LAN Module 7 - 29 151
- Windows Mobility Center 152
- Music Driver 154
- Figure 7 - 16 155
- Figure 7 - 17 156
- Figure 7 - 18 157
- On Screen Display 161
- Figure 7 - 20 162
- Figure 7 - 21 163
- Figure 7 - 22 163
- Figure 7 - 23 164
- Enabling & Activating TPM 166
- Figure 7 - 25 167
- TPM Confirmation 168
- Initializing TPM 169
- Figure 7 - 29 171
- Figure 7 - 30 172
- Figure 7 - 31 173
- Figure 7 - 32 174
- Figure 7 - 33 175
- Figure 7 - 34 176
- Figure 7 - 35 177
- Figure 7 - 36 178
- Chapter 8: Troubleshooting 179
- Basic Hints and Tips 180
- Troubleshooting 181
- 8 - 4 Viruses 182
- Bluetooth Connection Problems 189
- Computer Ports and Jacks 194
- Interface (Ports & Jacks) 195
- DVMT Notes 197
- ® Graphics and 198
- ® G&M 198
- Intel Video Driver Controls 199
- Figure B - 2 199
- Display Devices & Options 200
- Attaching Other Displays 201
- Figure B - 4 202
- Figure B - 5 203
- Figure B - 6 204
- Figure B - 7 205
- HDMI Audio Configuration 206
- Figure B - 9 207
- Appendix C: Specifications 209
- Processor 210
- Core Logic 210
- °C - 35°C 212
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